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Our snakes are guaranteed clean, healthy, and disease free. Sex and genetics are also guaranteed. All of our available snakes are eating and shedding without any issues.

We are committed to providing you with the best service possible. We want your business experience with us to be positive and hassle free. If you have any questions or concerns, don't hesitate to contact us.

We accept PayPal payments. We accept 30-day payment plans on purchases over $200 with a 25% non-refundable deposit. All deposits are NON-REFUNDABLE but can be transferred into credit towards future purchases. All credit card cancellations are subject to a 10% fee to cover our cost of transaction expenses!

Shipping of all animal's will be delivered via FedEx Priority Overnight. All animals will be shipped in appropriately-sized insulated foam shipping boxes, and a 40 hr. heat pack will be added when cold weather conditions warrant. Animals will not be shipped when weather is below 30 degrees.

While the vast majority of our shipments go very smoothly and successfully, since these are live animals, there can always be the very slight possibility of something going wrong with shipping. This has yet to happen to us, but if for some unforeseen reason you happen to receive an animal that is DOA, please send us a digital image of the deceased animal within 24 hours of arrival and we will fully refund the cost of that animal or provide you with a replacement of equal value, if you so choose. We may ask that you ship the animal back to determine what caused the issue before your money is refunded.

We will not refund for the accidental death of animals that is the direct fault of the purchaser. Please be sure of the safety of your transportation/temporary housing procedures in advance of purchase. The customer must pay shipping or transportation costs if they choose to return an animal.